Terms & Conditions
The plain-English terms behind our offers and our work. If anything here is unclear, ask us first — itmang9@gmail.com.
Launch Window offer
These are the terms of the Launch Window offer — the free first month of support advertised on the catalogue.
- What you get. Every commission booked while the offer runs gets its first month of support free, on either support plan — On Call ($29/month) or On Call Plus ($59/month).
- What counts as a commission. A booked build — a preset from the catalogue or a fully custom build — with the deposit paid. The free month starts when your app is delivered and support begins.
- After the free month. Support continues at the plan’s usual monthly price. You can cancel support at any time; cancelling stops future months, and the free month is never charged.
- Every commission. The offer applies to each commission booked while it runs — commission a second app while the offer is live and its first support month is free too.
- Founding 25. Founding 25 members already get a free first support month as part of their membership. The Launch Window is the same free month, not a second one.
- Ending the offer. The offer is limited time and may be withdrawn at any time. Commissions already booked keep their free month.
Frequently asked questions
How does the free month work?
Book a build and pay the deposit. When your app is delivered, your first month of support is free — questions answered, small fixes and guidance included on the plan you choose.
Which support plan does the free month cover?
Either one. On Call covers questions, up to 1 hour of fixes a month, and small tweaks and guidance. On Call Plus covers everything in On Call, up to 3 hours a month, with priority response.
What if I commission two apps?
Each commission booked while the offer runs gets its own free first month.
I’m a Founding 25 member — do I get two free months?
No — the Launch Window free month is the same free month Founding 25 members already receive, not an extra one.
What happens when the free month ends?
Support continues at the usual monthly price for the plan you’re on, and you can cancel any time. The free month itself is never charged.
How do I book?
Pick a preset in the catalogue configurator or tell us what you want built — email itmang9@gmail.com and we’ll send your free quote with a reference number.
General terms
Prices are in Canadian dollars. Builds are quoted by scope — the price you’re quoted is the price you pay for that scope. Ownership of your app passes to you on full payment. Our full Terms & Conditions are available on request — email itmang9@gmail.com.